Contact | Express Scripts

Have questions? We've got answers. It's easy to send us your inquiry online, and you'll get a prompt, accurate response.


Call the number on your member ID card or sign in to our website for fast, friendly assistance. Once you sign in, we can give you any phone numbers specific to your prescription plan and you can e-mail us questions about your plan or your bill and get a secure reply.

Clients & Advisors

Visit your client website for account support and technical help.


Get answers to your pharmacy-related questions quickly and easily online.


Get help with ePrescribing, prior authorizations, formularies and more.

Fraud Tip Hotline

Learn about Express Scripts' pharmacy audit program and report cases of suspected fraudulent activity.

Corporate Citizenship

Contact Express Scripts about charitable giving, our foundation grants, our matching gift program, or becoming a community partner.

Media Inquiries

Our Corporate Communications department can help you find background information, set up interviews, respond to questions, gather press materials and check facts.

Employment Verification

To verify employment, please contact our third party vendor, VJS at 800-800-4857. The company code is 8938.