PA Fax Line Retirement

Express Scripts is transitioning from faxed to electronic prior authorizations (ePAs) for pharmacy benefits. As a result, we’ll be removing more than 40 fax numbers from service on December 31, 2017. To see the full list of fax numbers being retired, please click here.

Why use ePA?

  • Speed – Send 11 ePAs in the time it takes to fax one.1
  • Efficiency – Keep all your documentation and PA requests in one place.
  • Clarity – Get clear direction on clinical requirements.
  • Ease of use – Keep your current workflow and find answers faster.


Click here to get started or use the ePA feature through your electronic health record service, if available.


1 Information based on Comcast® and Verizon® broadband rates and fax speed of 33.6 kbps.