URAC Renews Express Scripts, Accredo Accreditations

Feb 13, 2015
By validating our commitment to safety, accuracy and service, URAC accreditations give physicians and patients confidence in choosing Express Scripts and Accredo.

Both Express Scripts’ Home Delivery Pharmacy and Accredo Specialty Pharmacy recently earned renewal of their respective accreditations from URAC, an independent, nonprofit organization well-known as a leader in promoting healthcare quality. Express Scripts also is fully accredited by URAC for pharmacy benefit management and health utilization management.

In 2008, we were one of the first organizations to receive these original recognitions.

By validating our commitment to safety, accuracy and service, these accreditations give physicians and patients confidence in choosing Express Scripts and Accredo.

URAC evaluates pharmacies on hundreds of specific requirements:

  • Core Organizational Quality: Assures core organizational practices promote quality and includes human resources practices, legal and regulatory compliance programs, information security, business continuity, delegation (supplier) oversight and the quality management program
  • Customer Service, Communications and Disclosure: Assures timely, complete and accurate communications and includes call center practices and client contracting
  • Drug Management: Assures drug management practices are developed and administered with clinical integrity
  • Pharmacy Operations: Assures robust pharmacy operations including oversight by clinical pharmacists and processes to support the integrity of drug purchasing, drug storage, order processing, fulfillment, and shipping

Additionally, specialty pharmacies are evaluated on patient management practices to assure the clinical integrity and quality of the complex patient support services associated with specialty medications.​

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