Behavioral Sciences

What stands between doctors’ orders and healthy outcomes? Often, it’s patient behavior. By applying techniques from the behavioral sciences – such as choice architecture and message framing – the healthcare industry can activate patients’ best intentions, nudging them toward better decisions.
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  • Pharmacy Options Feb 21, 2014

    Better Decisions Stronger Alignment

    Express Scripts solutions leverage clinical expertise, use of data and understanding of human behavior to drive better decisions and healthier outcomes.

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  • Behavioral Sciences Jan 28, 2014

    What Paul Revere Knew About Actionable Data

    Individual bits of data that sparks change, or forces a decision is data made actionable.

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  • Government Programs Dec 3, 2013

    Protecting Seniors From Medicare Fraud

    Confusion about healthcare reform and Medicare enrollment gives criminals opportunity to target seniors. Here are tips to avoid Medicare fraud and scams.

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  • Behavioral Sciences Nov 7, 2013

    Locking in Our Good Intentions

    Similar to the recent budget sequester, precommitment incents people to pursue a preferred behavior in the future. In healthcare, this tactic works.

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  • Workers' Compensation Oct 15, 2013

    Better Decisions in Workers’ Compensation

    Express Scripts Workers' Compensation team is uniquely positioned to address safety and financial concerns through research-driven solutions.

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  • Adherence Sep 25, 2013

    Words Matter in Improving Rx Adherence

    The majority of medication nonadherence comes from the gap between our intention and actual behavior. Minor changes like message framing can close this gap.

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  • Behavioral Sciences Sep 3, 2013

    CAUTION: Inattention Is Hazardous to Health

    Inattention can be dangerous for drivers and hazardous to healthcare, too. And systems designed to account for inattention can improve outcomes.

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  • Behavioral Sciences Aug 9, 2013

    For Patients Who Choose to Be Engaged

    Many patients want to be fully engaged and empowered in their drug therapy but don’t know how. Here are some steps they can take to gain more control.

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  • Behavioral Sciences Jul 12, 2013

    Homer Simpson's Irrational Behavior

    As much as we'd hate to admit it, when it comes to health decision-making, most Americans are more like Homer Simpson than like Mr. Spock.

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  • Specialized Care Apr 2, 2013

    Health Decision Science

    Health Decision Science is the approach Express Scripts applies to understand how we can enable better decisions and ensure healthier outcomes

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  • Behavioral Sciences Mar 6, 2013

    To Enable Healthy Decisions, Limit Your Options

    People value having options. But having too many options can prevent us from making the best choices for our health. Precommitment techniques can help.

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  • Behavioral Sciences Feb 26, 2013

    Ask the Pharmacist: Life Changes Affect Your Rx

    As part of the new year, are you exercising and dieting more? If so, be mindful of how these healthy lifestyle changes may affect your medication therapies.

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  • Behavioral Sciences Feb 20, 2013

    Linking Golf Behavior to Healthcare Green

    A behavioral hiccup that afflicts many pro golfers – loss aversion – may help health plans lower costs and keep patients adherent to their medications.

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  • Adherence Feb 14, 2013

    Is Patient Engagement Overshooting the Target?

    Since we're wired for inattention and inertia, choice architecture may be more effective than patient engagement in improving patient decisions and health.

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  • Adherence Jan 17, 2013

    Can Medication Adherence Be Predicted?

    Express Scripts has developed a set of predictive models to predict medication nonadherence. More than 400 factors are used to identify who's most at risk.

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  • Behavioral Sciences Dec 17, 2012

    Rational Decisions Make Bad Table Manners

    How outrage over a greedy table-mate revealed the irrationality behind most decision making.

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  • Behavioral Sciences Dec 3, 2012

    Patient Behavior Key to New Obesity Drugs

    Two recently approved drugs promise to help fight the obesity epidemic, but lifestyle modification programs remain critical to long-term weight management.

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  • Behavioral Sciences Nov 1, 2012

    Get Out the Vote: Implementing Intention

    Presidential campaigns are increasing voter turnout through "implementation intention," an approach we also use to lift medication adherence.

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  • Behavioral Sciences Oct 15, 2012

    Designing Healthcare for Better Decisions

    During the 2012 Drug Trend Symposium, Dr. Steve Miller and Dr. Glen Stettin discuss big data, intentional design and encouraging better healthcare decisions.

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  • Behavioral Sciences Oct 15, 2012

    Consumerology: From the Express Scripts Lab

    Consumerology has the potential to overhaul healthcare and the way we think about our care. Read more about what Consumerology means to Express Scripts.

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  • Behavioral Sciences Oct 3, 2012

    The Intent-Behavior Gap

    Express Scripts research demonstrates the "Intent-Behavior Gap" and helps patients activate their good intentions to lower the cost of U.S. healthcare.

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  • Behavioral Sciences Sep 20, 2012

    Loss Aversion Lessons From Chicago Teachers

    A recent experiment suggests Chicago teachers are motivated by loss aversion. Express Scripts uses this same technique to help patients make better decisions.

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  • Behavioral Sciences Sep 7, 2012

    A Spoonful of Sugar for Better Health

    As Express Scripts explores new ways to help patients activate their good intentions, it’s good to know that not all behavioral science is dry academics.

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  • Behavioral Sciences Aug 16, 2012

    I Love It! It Reminds Me of Me

    "Incidental similarity" helps explain how we subliminally choose jobs, home towns and politicians. Can it also be used to help patients choose better health?

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  • Workers' Compensation Aug 16, 2012

    Helping Injured Workers Do the Right Thing

    Workers' comp payers waste $2 billion each year due to injured workers not using generics when appropriate. A new solution focuses on social responsibility.

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