Doug Jacobs

Doug Jacobs
As a Sr. Product Manager on the Digital Member Experience team, Doug Jacobs plays a leading role in the strategic shaping and development of the Open Enrollment member experience on the web. Doug serves as the Product Owner for Open Enrollment on the web and develops strategic process improvements, supports day-to-day operations and leads other member-facing initiatives under the Digital Member Experience umbrella. Since Doug joined Express Scripts six years ago, he’s played an integral role in developing and implementing industry-leading open enrollment and digital member experience solutions. He earned a bachelor’s degree in Public Relations from Susquehanna University and a master’s degree in Science in Internet Technology from Pace University.

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