About the Express Scripts Lab

Feb 21, 2014
The Express Scripts Lab brings the teams, the technologies and the disciplines of Health Decision Science® together to support better decisions and healthier outcomes.

About the Lab

Legacy of Research and Innovation

Since the company’s founding, Express Scripts has remained committed to making the use of prescription drugs safer and more affordable. We have led the industry in taking a scientific, test-and-learn approach to the pharmacy benefit.

Experience the Express Scripts Lab firsthand by contacting your account team to schedule a visit.

In the summer of 2014, we opened a new chapter in our legacy of research and innovation as the Express Scripts Lab more than tripled its size and staff. Founded in 2010, the expanded Lab in St. Louis brings together the teams, the technologies and the disciplines of Health Decision Science under one roof. Read more about the Lab's grand reopening here.

Express Scripts Lab Rendering Day

Collaborating to Solve Challenges

The challenge facing the U.S. is complex and daunting: more than $400 billion in annual pharmacy-related waste. We meet this problem head-on by giving better decisions a healthy advantage. The Express Scripts Lab fosters better collaboration, accelerates our innovation and enhances patient care. Our targeted research studies, innovative pilot programs and Therapeutic Resource Centers (TRCs) all help create smarter healthcare solutions that address our clients’ specific challenges.

Diverse teams bring diverse perspectives. The expanded Lab houses three complementary teams:

  • Specialized Care: Highly trained pharmacists and nurses counsel patients with chronic and complex conditions. This one-to-one interaction between patients and specialists trained in the patient’s specific condition improves clinical and financial outcomes for our members and clients. 
  • Decision Design: A collaborative team of experts in health communication, interactive design and new product development immersed in all aspects of patient and provider communications. They focus on building solutions that address the challenge of human inertia and inattention. 
  • Research & Analytics: Health economists, researchers, statisticians and geospatial analysts mine our rich sets of data to extract actionable insights. Their findings serve as the basis for improving existing solutions and designing new ones.
Our Goal: Better Decisions That Lead to Healthier Outcomes

Express Scripts Lab Interior

At the Lab, Express Scripts experts collaborate with our clients to solve their most pivotal healthcare challenges – driving out waste, advantaging better decisions and improving health outcomes. We invite you to visit the Lab and engage with our team. Please request a tour by speaking with your account representative. Then come feel the pulse of patient care today and see the potential for healthier outcomes tomorrow.